The fee for managing a residential unit such as a single-family home, townhouse, or multi-unit property.

Monthly Fee Covers:

• Rent Collection: If a tenant isn’t paying their rent, you don’t pay the monthly management fee.
• Rent reminders to tenants if rent is late
• Communication with tenants
• Paying bills and expenses
• Maintenance Coordination
• Annual Property Inspection
• Bookkeeping and accounting
• Monthly payment disbursements to owners
• Access to online Owners Portal where owners can view income and expenses
• Emergency after-hours contact

One-time fee for new clients. Existing clients may add additional rental properties at no charge.

This one-time fee includes:

• Marketing & Advertising: Including photographing the property, a 360-degree virtual tour, and advertising the property on all major listing websites.
• Tenant Screening: Including background and credit checks, income verification, criminal and eviction history, and other screening processes to ensure that the tenant is qualified and reliable.
• Property Showings
• Lease Preparation and Signing
• Coordination of Move-In: Including move-in inspection, transference of keys, and explanation of tenant responsibilities as well as specific property rules & regulations.

Note: The fee for tenant placement services without ongoing monthly management services is equal to one month’s rent.

If no tenant is paying to live in your unit, you do not pay the management fee!

Renewal options are reviewed with the owner prior to offering them to the tenant. Tenants will receive at least two options at renewal time (fixed term or month-to-month) at least 100 days prior to lease expiration.

There is no fee for sending rent payment reminders or balance due notifications to tenants. However, if these reminders do not result in successful collections, a complete legal eviction process may become necessary. The property owner is responsible for covering fees associated with process servers, attorneys, court proceedings, and other eviction-related expenses. Best Life can provide on-site field presence during this process at a rate of $75 per hour, with a one-hour minimum. 

* Ending a signed property management agreement does not typically incur any charges, except in one specific situation. If an owner chooses to cancel the agreement before Best Life has had the opportunity to place the initial tenant, a termination fee will apply. The fee is $650 or 35% of the first month’s advertised rent (if unit not advertised yet then the agreed upon listing rent, or fair market rent), whichever amount is greater.

Our team oversees the full coordination of maintenance and repairs, from receiving and reviewing tenant requests, to dispatching qualified vendors, to monitoring progress and confirming completion. We act as the central point of contact between tenants, owners, and contractors, ensuring clear communication, timely scheduling, and cost-effective solutions. Every step of the process is managed on your behalf to provide peace of mind and protect your property.

We are committed to saving owners money on maintenance & repairs through a strategic and cost-effective approach. Firstly, we prioritize avoiding unnecessary repairs, ensuring that only genuinely required work is undertaken. This helps prevent unnecessary expenditures and preserves your budget. We will also happily provide owners with a list of suggested preventative maintenance items, customized for your property, at your request.

Additionally, under our contractor’s license, we have the capability to replace like-for-like items (such as bad electrical switches, light fixtures, bath faucets and cartridges, drain and toilet repairs, appliances, etc.) at a significantly lower cost compared to hiring specialized professionals such as electricians or plumbers. This proves advantageous in situations where the complexity of the task does not warrant the higher hourly rates associated with these specialists.

Moreover, we excel at troubleshooting common issues at no additional cost whenever possible. Our versatility allows us to handle various maintenance tasks efficiently, offering a cost-saving alternative without compromising on quality.

In essence, we strive to be a comprehensive and economical solution for property owners, ensuring that only essential repairs are carried out, troubleshooting is provided at no extra charge whenever possible, and cost-effective replacements are made, when possible, under our contractors license, reducing the need for higher-priced specialists.

Best Life Repairs – Oregon CCB# 246705

Residents can submit repair requests through the Best Life resident portal. The Best Life maintenance team manages the entire repair process, handling coordination from initiation to completion. We negotiate competitive prices for materials and labor with trusted, licensed vendors.

It’s important to note that Best Life never inflates invoices or adds extra fees to account for the coordination of these routine maintenance services. These services are included in our management fee. We maintain effective communication and coordination with tenants, plumbers, electricians, and other contractors to ensure prompt and efficient completion of repairs.

Capital improvements are significant enhancements or modifications made to a property that are intended to increase its overall value or extend its useful life. These projects may include renovations, upgrades, or structural changes that go beyond regular maintenance. A 10% capital improvements project fee refers to an additional charge assessed on the total cost of a capital improvement project.

The 10% fee is applied as an additional charge assessed on the total cost of a capital improvement project, and it serves as compensation for project management, oversight, and coordination services provided by the entity overseeing the project. This fee helps cover the costs associated with planning, executing, and completing the capital improvement work, ensuring that the project is carried out efficiently and meets the necessary standards.

If you have just signed on with Best Life PM and your rental unit is not rent ready, we can provide make ready maintenance and repairs coordination. Our coordination fee for make-ready services is up to 15% of invoices less than or equal to $2,500 and up to 20% of invoices that exceed $2,500.
However, no coordination fee is charged for any make-ready services that are performed directly by Best Life Repairs.

Best Life PM offers utility bill back services to simplify the recovery of utility costs from tenants. When applicable, we handle the tracking, allocation, and billing of utilities on your behalf to ensure accuracy and consistency.

Utility bill back services are provided at a rate of $15 per utility bill, per month. To further ensure compliance and fairness, Best Life applies a 5% goodwill deduction to utility bill backs, providing a buffer in the event of minor calculation variances